Effective date: October 04, 2018
Astares Menswear Limited (“us”, “we”, or “our”) operates the www.Astares.co.uk website (the “Service”).
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Cookies and Usage Data
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Session Cookies – We use Session Cookies to operate our Service.
Preference Cookies – We use Preference Cookies to remember your preferences and various settings.
Security Cookies – We use Security Cookies for security purposes.
Use of Data
Astares Menswear Limited uses the collected data for various purposes:
- To provide and maintain the Service.
- To notify you about changes to our Service.
- To allow you to participate in interactive features of our Service when you choose to do so.
- To provide customer care and support.
- To provide analysis or valuable information so that we can improve the Service.
- To monitor the usage of the Service.
- To detect, prevent and address technical issues.
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.
Disclosure Of Data
Astares Menswear Limited may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation.
- To protect and defend the rights or property of Astares Menswear Limited.
- To prevent or investigate possible wrongdoing in connection with the Service.
- To protect the personal safety of users of the Service or the public.
- To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyse the use of our Service.
Links To Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Your privacy is very important to us and to adhere to the new General data protection regulation legislation of 2018 (GDPR) we here at Astares have undertaken the following process to ensure we are doing everything in our power to protect the personal data of our customers.
To ensure we are adhering the new GDPR legislation and upholding the data protection act of 1998, we have undertaken the following.
Our lawful basis for obtaining personal data under article 6 complies with the consent obtained as implied when customer go ahead with an order and pay a deposit that we keep their personal details including clothing sizes. The contract that you agree to by going ahead with an order. (full terms and conditions can be found at the bottom of your quote and all customers are given a T&C hard copy after their first appointment with us).
Finally, we have a legitimate interest. This is an indication that we need to store date such as telephone numbers for customers otherwise we wouldn’t be able to contact you to update you on your orders.
Your details are never shared with a third party unless, you are purchasing through our online store, which on payment will direct you to a third-party payment window. We do our upmost to ensure the security of our website is intact however we advise you to carry out security checks of your own, e.g. is the padlock locked?
Under article 13 and 14 of the GDPR 2018, we can provide each individual detail on the information we have for that individual which complies with article 6 and 5 (a). However, we would not divulge personal details to anyone other than that individual. For example, if Barry owed us £500.00 on an outstanding order and Barry’s mother contacted us to settle this bill but wanted to know the outstanding balance, we would not be at liberty to discuss Barry’s bill with anyone other than Barry unless we had direct consent fromr Barry that we could discuss his bill with his mother.
You always will have the right and option to opt out of any direct marketing sent from Astares menswear limited.
Our data protection officer is Mr Jeremy Hart.
Everyone employed by Astares menswear limited are all collectively responsible for ensuring data that is collected is stored and handled appropriately in accordance to the GDPR 2018 legislation and the Data protection act of 1998. Staff have undertaken GDPR training. All our computers are protected with a strong password and are changed monthly. Only Astares menswear employees are authorised to use these terminals and they are updated with relevant appropriate antivirus software. All hard copy paperwork is kept in a locked filing cabinet in a secure location which the public do not have access to. This is accessible only by staff members. Soft copies of customers data are stored on Xero software which has its own GDPR compliance, this is in place to protect your data from unauthorised access, accidental deletion and malicious hacking attempts. The soft copy data is stored on a separate server. We never share your details electronically and your details will never be saved to a computer terminal at Astares. All hard copies will be kept for seven years and then destroyed appropriately by cross shedding and disposal by an accredited disposal team of sensitive data.
Astares menswear limited will hold your data in as few places as possible, staff will not create any unnecessary additional data sets. Staff will take every opportunity to ensure data is updated.
Subject access requests;
As customers if we have taken personal data from you, you are entitled to ask what information the company holds about you and why also if you wish this to be deleted. Please note, if you have an active order with us, deletion of this information would imply you wish to delete your order with us which would surrender your non-transferrable, non-refundable deposit to us.
If you wish to find out more please contact us.